PG Services Canada

Application Performance Monitoring (APM)

Monitor, trace, and optimize your application’s performance in real time to deliver exceptional user experiences—at any scale.

Real-Time Insights That Drive Reliability

Our APM solution provides detailed performance metrics, transaction monitoring, and error tracking—so you can ensure your applications run smoothly and meet your user expectations.

Scalable, Fully Managed APM

PG Services delivers a fully managed, low-cost APM solution built on Elastic Observability. Scale effortlessly without the burden of infrastructure management. Monitor your applications across environments and control costs with flexible data retention options and expert support available when you need it.

More Than Just Monitoring

Go beyond basic APM. Our solution integrates application traces with logs, metrics, service maps, machine learning, and real user monitoring. Gain full-stack visibility and performance profiling—giving you actionable insights across your application ecosystem.

Real User Monitoring (RUM)

Track real user interactions within your web applications in a framework-agnostic way. Quickly detect performance bottlenecks and JavaScript errors, reducing mean time to resolution and enhancing the end-user experience.

Built-in Distributed Tracing

Trace every request across your services from end to end. From database queries and API latencies to downstream bottlenecks—our distributed tracing gives you the full picture to diagnose and fix issues faster.

Intelligent Alerts and Automated Actions

Create custom alerts based on your unique context and data. Receive notifications via email or integrate with REST-based ticketing systems. Set up automated workflows using role-based controls and trigger responses directly in-platform or via external tools—with zero code required.

Proactive Anomaly Detection

Leverage machine learning to model your application’s behavior and detect anomalies before they become incidents. Correlate traces, logs, and metrics to respond proactively, minimizing downtime and SLA risks.

Built-In Security for APM

Enhance security by integrating APM with Elastic SIEM features. Detect suspicious activities, such as unauthorized requests or calls to restricted endpoints. Monitor your applications with real-time threat detection and customizable queries.

Maximize Team Productivity

Focus on improving your applications, not maintaining monitoring tools. With PG Services’ APM offering, your team can streamline observability, reduce incident response time, and enhance customer satisfaction—all through a scalable SaaS solution.

Trace Your App Stack from Anywhere

Instrument your applications across popular programming languages like Java, .NET, Go, PHP, Python, Ruby, and JavaScript—seamlessly and at scale. PG Services’ Elastic-powered APM supports service-included agents as well as open standards like OpenTelemetry, Jaeger, and OpenTracing for complete trace visibility.

Get instant value with curated, out-of-the-box views via our SaaS platform. Leverage powerful search, repeatable queries, real-time diagnostics, and built-in anomaly detection to identify and fix issues faster—all without data limits, extra licenses, or infrastructure complexity.

How It Works: Simplicity Meets Power

Instrument your application in just a few lines of code. With full support for all major stacks—Java, Go, Node.js, .NET, Python, Ruby, and client-side Real User Monitoring (RUM) via JavaScript—you can begin diagnosing issues at a glance.

Elastic APM combines critical performance data from your app with context from services, databases, and hosts. DevOps teams benefit from complete visibility, enabling seamless collaboration, faster incident response, and proactive system tuning.

One Tool for All Environments

No matter your deployment—on-prem, cloud-native, or hybrid—you can compare performance metrics across all environments. Use the Transactions View to walk through requests from end to end, zoom in on bottlenecks, and capture rich diagnostic data like:

  • Response times
  • Database queries
  • Cache performance
  • External service calls

Visualize and Interact with Your Stack

Use drag-and-drop dashboards and interactive service maps to visualize how your system is built—see dependencies, services, queues, databases, and modules in real time.
Set up custom policies, warning thresholds, and alert rules through an intuitive UI to proactively manage your application health.

Search for Anything, Instantly

At the heart of PG Services’ APM solution is Elasticsearch. Enjoy unmatched search capabilities that let you drill deep into traces, errors, and metrics without needing to remember exact function names or file paths. Elasticsearch aggregates your APM data to deliver real-time analytics with powerful filtering and breakdowns.

Let Machine Learning Handle the Complexity

Even in the most complex systems, Elastic’s machine learning models automatically detect anomalies, unusual code paths, and performance issues. Combine this with built-in Elastic Security to detect suspicious behavior and correlate data from traces, logs, and metrics for full-stack observability and protection.

Monitor Anywhere, Anytime

Whether you’re running microservices, container-based apps, or large-scale monoliths, PG Services enables round-the-clock monitoring in all production environments.
Use Real User Monitoring (RUM) to capture live interactions in browsers and client apps—framework-agnostic and ready out of the box.

Fully Managed Elastic APM – As a Service

PG Services offers Elastic APM as a turnkey SaaS solution, complete with implementation templates, product consultancy, security integration, and ongoing maintenance. Focus on analytics and optimization—we’ll manage ingestion, hosting, scaling, and performance.

With full Elastic Stack capabilities in a secure, high-availability SaaS environment, you can be up and running in days. Let us handle the engine. You focus on outcomes.

Ready for a Demo?

Discover how PG Services can transform your application monitoring. Book a free demo with our team to explore the full potential of Elastic APM for your environment.

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